Seller Agreement

Last updated: March 1, 2026 · Tranzza LLC · Binding on all sellers

1. Eligibility

To sell on Tranzza you must be at least 18 years old, have valid ID, complete KYC verification, and comply with all applicable laws. Tranzza reserves the right to reject any seller application.

2. Product Listings

All listings must be accurate and not misleading. Sellers are prohibited from listing counterfeit, stolen, or prohibited items. Violations result in immediate removal and potential account termination.

3. Pricing & Fees

Tranzza deducts commission and payment processing fees automatically from each sale. Current fee schedules are available at tranzza.com/sell/fees. Fees may be modified with 30 days notice.

4. Order Fulfillment

Sellers must ship orders within stated handling time. Valid tracking must be uploaded within 24 hours of shipment. Failure to fulfill within 5 business days may result in automatic cancellation.

5. Returns & Refunds

Sellers must honor Tranzza return policies. Sellers are responsible for refunds on defective, damaged, or misrepresented items. Sellers may offer more generous return policies.

6. Prohibited Conduct

Sellers may not manipulate reviews, conduct transactions outside Tranzza, create multiple accounts to circumvent bans, or engage in any fraudulent activity. Violations result in permanent termination.

7. Intellectual Property

Sellers warrant they have full rights to sell listed products and that listings do not infringe any third-party intellectual property rights.

8. Payouts

Payouts are processed on a rolling 7-day basis after order completion. Tranzza may place holds on funds during dispute investigations.

9. Account Performance

Sellers must maintain an order defect rate below 1%, late shipment rate below 4%, and cancellation rate below 2.5%.

10. Termination

Either party may terminate with 30 days notice. Tranzza may terminate immediately for policy violations. Outstanding payouts held 90 days pending dispute resolution.

Questions? Contact legal@tranzza.com

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